Man returning a water jug at a water station.

BRING A BOTTLE. TAKE A BOTTLE.

Pickup pre-filled 5-gallon water bottles at a retail location near you.

Find an Exchange Station Near You

With exchange stations located in convenient locations nationwide, staying hydrated has never been easier.

  • Exchange

Why Choose Exchange?

Our pre-filled Exchange bottles are our fastest, most convenient pickup option for your home, office, or wherever you need it!

CONVENIENT

Easy grab & go at your local retailer.

GREAT-TASTING

Refreshing, high-quality drinking water.

REDUCED WASTE

Recyclable and reusable bottles to help reduce waste.*

*LABEL AND CAP ARE NOT RECYCLABLE. THIS BOTTLE IS RECYCLABLE ONLY IN THE FEW COMMUNITIES THAT HAVE APPROPRIATE RECYCLING PROGRAMS.

Man lifts a 5 gallon blue water jug from a shelf in a store.

Step 1: Buy a Pre-Filled Bottle

Visit any participating retailer and purchase our pre-filled 5-gallon water bottles. These bottles are ready to go, so you can skip the hassle of filling them yourself

A person pressing a button on a black Primo Water® water dispenser, filling a glass with purified water.

Step 2: Drink It Down

Enjoy the refreshing taste of our brands. Whether you’re hydrating throughout the day or using it for cooking, you’ll love the convenience and quality of every sip.  

Person holding a Primo Water® water jug by the handle, wearing a brown coat walking up to an exchange station.

Step 3: Exchange When Empty

Once the bottle is empty, you can exchange it for a freshly filled one at a discounted price. Simply swap your empty bottle for a new pre-filled bottle and keep the hydration going without the need to constantly buy new bottles. 

Our Purification Process

Our water not only goes through an advanced filtration process to remove undesirable elements but has added minerals for a crisp, refreshing taste.

Public water system or deep well**
  • 1COARSE FILTRATIONReduces or removes sediment & pipe scale
  • 2Fine filtrationReduces or removes iron and fine particles
  • 3CARBON FILTERReduces or removes odor, taste & chlorine
  • 4SOFTNESSWater softening to reduce water hardness and scale
  • 5ULTRAVIOLET DISINFECTIONKills bacteria
  • 6REVERSE OSMOSIS AND/OR STEAM DISTILLATIONPurifies Water
  • 7MINERAL
ADDITIONFor taste perfection
  • 8OZONATIONAdditional multi-barrier disinfection, helps reduce or remove taste and odor organics.
  • 9BOTTLE INSPECTION, SANITIZATION & FILLINGBottle inspection, cleaning and sanitation for ongoing quality
Delivery or Exchange Station
Water station display stand with multiple large bottles of Primo Water® gallon jugs.

Exchange FAQs

Woman in beige pants and white shirt smiling while filling a glass with water from a Primo water dispenser.
WATER COOLERS

Water Dispensers for Any Lifestyle

Pour yourself a glass of water from a water bottle dispenser that goes anywhere, no hook-ups required! With options like top-or-bottom loading, countertop, heating-and-cooling, and even single-serve coffee, choose the perfect dispenser for you.

Pour yourself a glass of water from a water bottle dispenser that goes anywhere, no hook-ups required! With options like top-or-bottom loading, countertop, heating-and-cooling, and even single-serve coffee, choose the perfect dispenser for you.

Explore Primo Brands Offerings

Person lifting a large blue Primo Water® water jug after delivery, with two more jugs on the floor.
Direct Delivery

High-quality water conveniently delivered to your home or business. Choose your water type, quantity, and dispenser.

Man refills a large water jug at a water jug exchange station, wearing a white shirt.
Refill or Exchange

Fill your family's hydration needs at one of our 37,000+ retail locations, with affordable and refreshing Primo Water.

A person fills a glass with water from a black countertop Primo water dispenser featuring hot and cold options.
Water Filtration Systems

Purify your tap water directly with an advanced filtration system, quickly installed by our filtration specialists.

Interested in a Primo Water Exchange or Refill Station at your business?

Fill out a brief form about your business and we will be in touch.

Water Types
Purified

Enjoy the crisp, clean taste of purified water. Purified water is filtered to remove impurities like chemicals and other contaminants for pure refreshment.

Spring

Crisp, pure, and refreshing. Spring water comes from an underground formation and is collected at its source and bottled for your enjoyment.

Alkaline

Primo Water Plus is a purified water enhanced with minerals for a smooth taste and a pH level of 9.5 at the time of bottling.

Distilled

Sparkletts distilled water is boiled to remove all impurities, reducing water to its purest form, H20.

First, what's the zip code where you need water?
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