Equipment Support

Find how-to-videos, product manuals, and warranty registration.

Manuals & How-To Videos

Bottom Loading Dispensers

Rental Bottom-Load Dispenser with Single-Cup Coffee Brewer
Rental Bottom-Load Dispenser with Single-Cup Coffee Brewer
Manuals & How-To Videos

Top Loading Dispensers

200 Series Water Dispenser

Pure Water Dispenser® 200 Series

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

200k Series Water Dispenser

Pure Water Dispenser® 200k Series

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

300 Series Water Dispenser

Pure Water Dispenser® 300 Series

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

Support Links

Register My Product

Register your dispenser to activate your warranty and make sure we can contact you with any product-specific updates.

Customer Service

If you ever have a problem or question regarding your equipment, contact us so we can assist.

Additional Dispenser Manuals

Browse Primo Water User Manuals to get more information on your water dispenser & accessories.

Customer filling a teapot with Primo water dispenser
MOST COMMON

Frequently Asked Questions

View FAQs
Water Types
Purified

Enjoy the crisp, clean taste of purified water. Purified water is filtered to remove impurities like chemicals and other contaminants for pure refreshment.

Spring

Crisp, pure, and refreshing. Spring water comes from an underground formation and is collected at its source and bottled for your enjoyment.

Alkaline

Primo Water Plus is a purified water enhanced with minerals for a smooth taste and a pH level of 9.5 at the time of bottling.

Distilled

Sparkletts distilled water is boiled to remove all impurities, reducing water to its purest form, H20.

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