Customer Service
We’re always here to help! Let us know how we can assist.
Quick Links
We answer all questions about products, services, and water.
Installation help, product manuals, registration, and warranties.
Shipping Policy, Return Policy, and learn how to start a return.
Contact Us
Send us a message and we’ll respond within 2 business days.
Note: This form cannot be used to cancel service.
Call
Monday - Friday
8:00am - 9:00pm EST
Existing Customers:
800-728-5508
Get set up for delivery:
800-201-6218
MOST COMMON
Frequently Asked Questions
Do all 3-to-5 gallon bottles fit all water dispensers?
Yes, our convenient 3 and 5-gallon bottles fit all of our dispensers.
Can I change the amount of water I want delivered?
You can use your online account or My Water+ app to change your water order, adjust your delivery schedule, or add on additional beverages.
Download the My Water+ Mobile App
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